Privacy Policy for Khatu Darshan
Last Updated: 22/06/2025
At Khatu Darshan, we are committed to safeguarding your privacy and ensuring a safe experience when you use our taxi services. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, contact us, or book a ride.
By using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect only the essential information needed to process bookings and communicate with our customers. The types of data we collect include:
- Personal Details: Name, contact number, and (if provided) email address.
- Booking Information: Pickup and drop-off locations, travel dates, vehicle type preference, and number of passengers.
- Communication Records: Inquiries made through calls, WhatsApp, or forms submitted on the website.
- Location Data: Only used to process your trip and never tracked without your consent.
We do not collect or store your payment card or bank details directly. If online payments are processed, they are done through secure third-party gateways.
2. How We Use Your Information
Your personal information is used solely to provide and improve our taxi services. This includes:
- Managing and confirming your taxi bookings
- Contacting you regarding your trip or inquiries
- Sending confirmations, reminders, or driver contact details
- Resolving issues, feedback, or support queries
- Improving website experience and operational efficiency
We do not send promotional emails or messages unless you’ve opted in.
3. Sharing of Information
We respect your privacy and do not sell or rent your personal information. We may share your data under the following circumstances:
- Drivers & Team Members: Basic trip information may be shared with assigned drivers to fulfill your service request.
- Legal Requirements: If required by law enforcement or regulatory authorities.
- Third-Party Service Providers: Only when needed (e.g., payment gateways or SMS providers), and strictly under confidentiality agreements.
4. Your Rights and Choices
You have full control over your information. As a customer, you can:
- Request to view the personal data we hold
- Ask for corrections or updates
- Withdraw consent for future communication
- Request deletion of your booking or personal information (unless required for legal retention)
For any such requests, simply email us at info@khatudarshan@gmail.com
5. Data Protection & Security
We implement standard security protocols to protect your personal information. While no system is entirely immune, we take all reasonable steps to prevent unauthorized access, misuse, or loss of data.
All data shared through our website is protected via SSL encryption.
6. Cookies and Analytics
We may use cookies or basic analytics to enhance user experience and understand site usage. These cookies do not store any personally identifiable information.
You can control cookie preferences through your browser settings at any time.
7. Updates to This Policy
We may occasionally update this Privacy Policy to reflect changes in technology, legal requirements, or our service offerings. Any modifications will be posted on this page with a revised “Last Updated” date.
8. JURISDICTION
We are not party and not responsible for any kind of dispute related to vendor / driver and customer. However if required, the jurisdiction for any kind of dispute with
Khatu Darshan would be Jaipur district court only.
9. Contact Us
If you have any questions, feedback, or concerns about this Privacy Policy, please get in touch through Contact Us page